Impact Health Sharing Guidelines

Statement of Shared Beliefs and Ethics

Our Beliefs, Ethics, and Standards

 

Impact Health Sharing is a not-for-profit corporation that exists to create, exercise, and express practical applications of Christian faith, beliefs, and ethics. We believe in bringing together individuals and families in shared acts of common good.

 

We believe that the expression of these things, and the right to associate in the exercise of their expression, is a fundamental right guaranteed under the United States Constitution.

 

We welcome all people who are willing to honor and abide by our Statement of Shared Beliefs & Ethics, by which we operate. We are a community that shares a common belief that by coming together, sharing together and acting together, we provide greater opportunities for health and freedom to our neighbors and, in turn, we gain the same opportunities for ourselves and our families.

 

As a community, we believe that it is both true and self-evident that all persons are created equal and in the likeness of God. We believe that all persons have been endowed, by God, with unalienable rights such as life, liberty, and the pursuit of happiness.

 

As families and individuals, we believe we share the responsibility of ensuring that the pursuit of life, liberty, and happiness is available to all.

 

As a community, we share a belief that contributing to one another’s medical bills express our commitment to help each other pursue a life of liberty and happiness. At the core of what we do, and how we relate to and engage with one another as a community of people, is a set of common beliefs.

 

Our Statement of Shared Beliefs & Ethics is as follows:

 

1. We believe that our rights and liberties originate from God and are bestowed by God.

 

2. We believe that everyone is created equal and in the likeness of God.

 

3. We believe that all persons have the right to life, liberty, and the pursuit of happiness.

 

4. We believe in the principle taught by Christ of “love thy neighbor as thy self.” regardless of race, religion, or creed.

 

5. We believe we have a moral and ethical obligation taught by Christ to assist others in need.

 

6. We believe that the Christian ideal of sharing and contributing to each other’s medical bills is an expression of our commitment to our obligations to one another as a Christian-based community.

 

7. We believe that it is our ethical duty to one another to maintain a healthy lifestyle and avoid foods, behaviors, habits, or any choices and activities that produce sickness or disease to ourselves or others.

 

8. We believe that we have an ethical duty to each other to make legal, mature, and responsible decisions that do not create a risk of injury to ourselves or others.

 

9. We believe it is our fundamental right of conscience to direct our own healthcare in consultation with our physicians, family, or other valued advisors.

 

10. We believe we have a fundamental right guaranteed under the United States Constitution to associate in the lawful exercise of our common belief to voluntarily share health care expenses with one another.

 

I. Bill Sharing

A. Healthcare Sharing is Voluntary

Healthcare sharing is a voluntary sharing arrangement that brings together individuals and families in the Impact community in voluntary acts of common good, consistent with our community’s statement of shared beliefs.

To understand the voluntary nature of healthcare sharing, please watch this video by Impact’s CEO, Phil Chrysler.

Impact Health Sharing is not insurance, and these Sharing Guidelines are not a contract for insurance.

The funds used to pay sharing requests belong to the collective Impact membership—not to Impact itself. Therefore, Impact must be a good steward of these funds: approving individual sharing requests that fall within these Guidelines, but not approving sharing requests that fall outside the Guidelines.

 

B. Eligible for Sharing

Generally, medical bills related to a new condition, injury, or illness are eligible for sharing, subject to a Member’s PRA and co-share amounts, subject to other limitations and exclusions set out in these guidelines.

Medical bills related to a new condition, injury or illness are eligible for sharing, provided they are not listed in Section I. D. Not Eligible for Sharing. These bills may be subject to limitations if they are listed in Sections I. C. Limited Sharing. Eligibility for sharing cannot be determined until after medical services are received and bills are submitted for sharing.

Bills eligible for sharing are subject to the Member’s PRA and co-share.

Bills must be received by Impact within 12 months from the date of service to be considered for sharing.

Bills are to be submitted by the provider following standard healthcare industry submission and coding guidelines. This is necessary for bills to be considered for sharing.

If a Member needs to submit a bill for processing, it must be submitted electronically using the bill submission tool located in the Member Center. Members are responsible for gathering and providing all required information, as only complete submissions will be accepted for review and processing. Any costs incurred in obtaining necessary records or documentation are the responsibility of the Member.

Watch the step-by-step video tutorial: How to Submit a Medical Bill to learn the specific requirements.

 

C. Limited Sharing

The following medical bills for certain conditions may be eligible for sharing, subject to a Member’s PRA and co-share amounts and other conditions that may apply. See each category below for details.

 

1. Maternity

Maternity expenses  are eligible for sharing if the mother is a member and the Estimated Due Date (EDD), as documented in the medical record, is at least 10 months after the mother’s membership start date. The documented EDD determines eligibility, regardless of the actual birth date, as some births may occur before or after the estimated date.

Sharing is limited to $150,000 for any pregnancy event, including antepartum care, the cost of delivery and complications to the mother, and postpartum care (this is applied regardless of the number of babies the mother is carrying during the pregnancy event).

Maternity care is usually billed as one global bill that includes prenatal visits, delivery, and postpartum care. Because of this, only one global maternity bill per pregnancy is eligible for sharing. If care begins with a Midwife and later transfers to a physician, sharing will apply to one provider who submits the global bill.

For ineligible maternity events, any fetal abnormalities and/or congenital abnormalities noted in medical records prior to the mother joining Impact Health Sharing, will be considered a pre-existing condition and would not be eligible for sharing.

To be eligible, delivery must be performed by a Medical Doctor, Doctor of Osteopathy, Nurse Practitioner, Physician’s Assistant, or Midwife who is properly licensed, certified and/or registered in the state of delivery.

A newborn can be a member effective from the date of birth, provided the request is submitted within 30 days of the date of birth. Requests to add newborns to membership cannot be backdated more than 29 days.

For more info, please watch this video about Maternity.

 

2. Prescriptions

Prescription medication expenses for prescribed drugs that may be dispensed, injected, or administered may be credited toward the annual PRA if they are not considered treatment for a pre-existing condition.

Members pay 100% of the prescription amount at the pharmacy, and submit eligible expenses in the Member Center. Only the amount paid over $25 for generic and over $50 for brand name medications will be applied to the annual PRA. After the member’s annual PRA has been met, eligible prescriptions will be shared as follows:

• After the first $25 on generic drug prescription
• After the first $50 on brand name prescription when a generic is unavailable
• Prescription medications must be purchased using the member ID card (see Rx information on the card)
• Psychotropic medication and birth control expenses are not eligible for sharing
• The shareable amount is limited to $1200 per member, per membership year after the annual PRA has been met.

Exceptions may be made in the case of medications for cancer and transplant recipients.

Note: Members 65 and older must have Medicare Part D for prescription costs to be eligible for sharing. All sharing will be secondary to Medicare.

 

For more information, watch this video about Prescriptions.

3. Preventive Screening

Preventive screening, as outlined below, is subject to PRA and co-share.

•    Women: Pap test—one every three years from age 21-65

      Mammogram—one every year for ages 40-74

•    Men: PSA test—one every year, starting at age 45

•    All: Colonoscopy—one every 10 years starting at age 45 or one every five years for members at high risk

•    As it pertains to eligible preventive care for both men and women, both the test and coordinated office visit will be eligible for sharing.

•    Note: Bills are processed in the order they are received to apply allowances and sharing.

Exceptions are made for testing outside of the above timelines when determined to be medically necessary and not related to a pre-existing condition.

 

4. Mental Health

Virtual Short-Term Teletherapy  is only eligible for sharing with the teletherapy provider approved by Impact (found in the Member Center). Beyond the set number of complimentary short-term visits allowed with membership, Members are responsible for paying 100% for additional visits upfront and must submit those expenses to be considered for sharing.  The provider fee for Virtual Short-Term Teletherapy is waived.

For a complete understanding of this member perk, click here. 

Outpatient Mental Health Care is eligible for sharing if performed by a qualified provider up to five visits per member, per membership year. Outpatient Mental Health providers are considered Specialists for provider fee purposes and subject to the annual PRA and co-share.

 

5. Outpatient Therapy

Outpatient therapy not related to a pre-existing condition is limited to 50 visits per member, per membership year, regardless of the type of outpatient therapy, provided it is included in the list below and (subject to annual PRA and co-share).  Watch this video for more information.

•    Chiropractic Adjustment (X-rays and manipulations)

•    Physical Therapy

•    Vision Therapy

•    Occupational Therapy

•    Speech Therapy

•    Respiratory Therapy

•    Cardiac Rehabilitation

 

6. Cancer

If you have been diagnosed with cancer that is in complete remission and you are only undergoing testing for surveillance purposes, then bills related to those services will not be eligible for sharing for the first 36 months of membership.

If after 36 months you are without signs, symptoms, testing (other than surveillance testing), diagnosis, or treatment (medication), medical expenses related to that cancer diagnosis will be eligible for sharing.

 

7. Durable Medical Equipment

Durable Medical Equipment (DME) is any equipment that provides therapeutic benefits to a patient in need because of certain medical conditions and/or illnesses, can withstand repeated use, is appropriate for use in the home, and is ordered or prescribed by a physician for a condition.

DME related to an eligible need is eligible for sharing for up to $500 per member per membership year toward the rental or purchase once PRA has been met. DME expenses are also subjected to PRA and co-share.

 

8. Prostheses

Prostheses are eligible for sharing, up to two max per lifetime for the same condition (not related to a pre-existing condition) once PRA is met, is also subject to co-share.

 

9. Motor Vehicle Accidents

Treatment related to injuries received while in a motor vehicle is eligible for sharing, provided all legally required and industry recommended safety equipment was in use. Treatment related to motorcycle accidents is limited to $100,000 per incident once PRA has been met, subject to co-share. Sharing will be secondary to the vehicle insurance. Treatment will not be shared if there was abuse of alcohol or legal drugs or the use of federally illegal drugs.

 

10. Tobacco Users

Medical cost sharing for the needs of tobacco users 50 years of age and older is limited to $50,000 lifetime for each of the following four disease categories:

•    Stroke

•    Cancer

•    Heart conditions

•    Chronic obstructive pulmonary disease (COPD)

Members who use tobacco or vape regularly are required to pay a Tobacco Assessment of $50 per month. The Tobacco Assessment does not apply to the Senior (65+) program.

Members who do not disclose this information may be subject to membership termination if it is determined after membership date.

You will be notified during the application process before you join if you qualify for this additional amount.

 

11. Medical Transportation

Medical transportation to the nearest facility, including ground and air ambulance services to hospitals, is eligible in the event of a medical emergency (as defined in the Glossary of Terms) or when medically necessary for transport for admission to another medical facility. Air ambulance is limited to a $25,000 lifetime max per member. Transportation for appointments is not eligible for sharing.

 

12. Home Health

Skilled care at home services for an eligible need are limited to 40 visits per member per membership year by a registered ARNP, LPN or RN. A visit is limited to a maximum block of 4 hours and subject to the PRA and co-share.

 

13. Wellness

Wellness Visits and Diagnostic tests are eligible for sharing as follows: (Both the annual/well office visit and $150 lab allowance are shared at 100% and not subject to the PRA or co-share.)

One annual/well office visit for members 6 years and older per membership year, and includes $150 allowance to be used towards any of the labs listed below.

    •    Complete Blood Count with Differential and Platelets

    •    Comprehensive Metabolic Panel

    •    Lipid Profile with Lipoprotein Particle Assessment

    •    Hemoglobin A1C

    •    Vitamin D-25 OH

    •    C-Reactive Protein

    •    Fecal Occult Blood Test

    •    Pap Smear

    •    PSA

Members under the age of 6 receive one annual visit shared at 100%. Additional visits will follow routine well-child guidelines as dictated by the American Academy of Pediatrics. These additional visits are subjected to PRA and co-share. Well-child care is defined as recommended routine check-ups and associated lab work, excluding vaccinations and/or immunizations.

Watch this video for more information about wellness.

 

14. Virtual Care Telehealth

Virtual telehealth visits are complimentary for members when conducted using Impact’s approved telehealth provider (found in the Member Center). The provider fee is waived at the time of service. Telehealth is subject to all other limitations of health sharing costs and is not a promise to pay or provide that service by either Impact or its membership. As with all other medical costs and expenses, contribution to Telehealth remains voluntary. Only telehealth visits initiated via the Member Center will be eligible for sharing.

 

15. Sharing for Seniors

Members who are age 65 or older must have Medicare Parts A&B to maintain Impact Membership. Eligible medical bills for members 65 or older are eligible for sharing with no co-share amount.

Sharing is secondary to Medicare and is based on the difference between the Medicare-allowable charges and the actual amounts paid by Medicare. The member must submit a copy of the Medicare Explanation of Benefits and the CMS 1500, or UB and IB form.

The Pre-Existing Medical Condition limitations do not apply to members 65 years old and older.

F. Pre-Existing Conditions

Pre-Existing Medical Conditions are conditions in which known signs, symptoms, testing, diagnosis, treatment, or use of medication occurred within 36 months prior to membership (based on medical records).

A known sign is any abnormality indicative of disease discovered on examination/diagnostic testing or known to the member before joining membership.

A symptom is any subjective evidence of disease. In contrast, a sign is objective. A Pre-Existing Medical Condition is eligible for sharing after the condition has gone 36 consecutive months without known signs, symptoms, testing, diagnosis, treatment, or medication (based on medical records).

If you have been diagnosed with cancer that is in complete remission and you are only undergoing testing for surveillance purposes, then bills related to those services will not be eligible for sharing for the first 36 months of membership. If after 36 months you are without signs, symptoms, testing (other than surveillance testing), diagnosis, or treatment (medication), medical expenses related to that cancer diagnosis will be eligible for sharing.

High blood pressure or high cholesterol that is controlled through medication will not be considered a Pre-Existing Medical Condition for purposes of determining eligibility for future vascular or cardiac events.

The Pre-Existing Medical Condition limitations do not apply to members 65 years old and older.

Take our quick and easy quiz to understand your pre-existing conditions and their impact on your membership. To learn more about pre-existing conditions, watch this video.

 

G. When Pre-Eligibility is Required

Pre-eligibility is required for any of the following treatments to be eligible for sharing:

•    Cancer Treatment

•    Elective Cardiac Procedures

•    Non-emergency inpatient/outpatient surgery

•    Organ/Tissue Transplant Services

•    Maternity

•    Imaging: MRIs and Nuclear Imaging (i.e. PET scans), not to include x-rays or ultrasounds

3-5 business day notice required, expedited review on a case-by-case basis. Medical records are required to determine pre-eligibility and failure to provide requested records for review will result in the bill being ineligible for sharing.

Providers may request pre-eligibility by calling (855) 378-6777.

Prepayment:

When pre-payment is requested, Impact will make every effort to negotiate with the provider/facility to ensure that we obtain a rate that is consistent with our permitted sharing level (120-160% of the Centers for Medicare & Medicaid Services [CMS] rate). If the provider/facility is unable to provide a rate that meets our permitted sharing level, Impact will make every effort to find a provider/facility whose fees are closer to our permitted sharing level. The member can choose to see the provider of their choosing, but if the rate is more than our permitted sharing level, then prepayment and sharing will be limited to 200% of the CMS rate, and the member will be responsible for the remaining balance.

Any bills paid in full by the member will be shared based on what was paid.

 

II. Medically Necessary Treatment

Eligible needs will be approved for sharing when medically necessary. Medically Necessary, which is defined as health care services that are clinically appropriate in terms of type, frequency, extent, site, and duration for the diagnosis or treatment of the member’s sickness or injury and ordered by a Physician exercising prudent clinical judgment for the purposes of evaluation, diagnosis or treatment of that member’s sickness or injury. The Medically Necessary setting and level of service is that which, considering the member’s medical symptoms and conditions, cannot be provided in a less intensive medical setting. Such services, to be considered Medically Necessary, must be no more costly than alternative interventions, including no intervention, and are at least as likely to produce equivalent therapeutic or diagnostic results without adversely affecting the member’s medical condition.

•    It must not be maintenance therapy or maintenance treatment;

•    Its purpose must be to restore health;

•    It must not be primarily custodial in nature;

•    It must not be a listed item or treatment not allowed for reimbursement by CMS (Medicare); and

•    Impact reserves the right to incorporate CMS (Medicare) guidelines in effect on the date of treatment as additional criteria for determination of Medical Necessity and/or eligibility of a Need.

•    The mere fact that the service is furnished, prescribed or approved by a Physician does not mean that it is “Medically Necessary.”

•    The determination of whether a service, supply, or treatment is or is not Medically Necessary may include findings of the American Medical Association and Impact’s own medical advisors.

Off-label Drug use is considered Medically Necessary when all of the following conditions are met:

•    The Drug is approved by the FDA;

•    The prescribed Drug use is supported by one of the following standard reference sources:

     •    DRUGDEX;

     •    The American Hospital Formulary Service Drug Information;

     •    Medicare approved Compendia; or

     •    Scientific evidence is supported in well-designed clinical trials published in peer-reviewed medical journals, which demonstrate that the Drug is safe and effective for the specific condition and

•    The Drug is Medically Necessary to treat the specific condition, including life-threatening conditions or chronic and seriously debilitating conditions.

 

A. Sharing Limits

For the first 60 days of membership, members are eligible to have up to $50,000 of their Eligible Medical Bills shared (excluding pre-existing conditions). Does not apply to newborns added within 30 days of birth.

Maternity sharing is limited to $150,000 per single pregnancy event.

There is an annual sharing cap of $500,000 per member per Membership Year.

There is no lifetime limit on sharing except as noted herein (see Guidelines).

 

B. Permitted Sharing Level(s)

“Permitted Sharing Level(s)” means charges for Medical Care, which is Medically Necessary for the care and treatment of Illness or Injury, but only to the extent that the fees charged, therefore are within all applicable limitations and restrictions established -in the Impact Health Sharing Guidelines (the “Guidelines”) including, but not limited to, the following:

•    Hospitals (both inpatient and outpatient services), Ambulatory Surgery Centers, and Independent Facilities: The Permitted Sharing Level for Medical Care established by the Guidelines shall be based upon the average of 150% of the Medicare Allowable Amount for the Medical Care included in the Guidelines and 135% of the Cost of the Medical Care included in the Guidelines; provided, however, that any such Permitted Sharing Level based on the Cost of the Medical Care included in the Guidelines shall be limited to an amount not to exceed 175% of the Medicare Allowable Amount or the amount of Usual, Customary and Reasonable Fees for the Medical Care included in the Guidelines.

•    Other Medical & Surgical Services. The Permitted Sharing Level for any general medical and/or surgical Medical Care included in the Guidelines not addressed under the immediately preceding subsection or subsection (d) below may be established or calculated taking into consideration and/or based upon the average of: (i) allowable reimbursement amounts for such Medical Care included in the Guidelines according to the OPPS Reimbursement or other Medicare fee payment methodology plus an additional 50%; (ii) the Costs for such Medical Care included in the Guidelines plus an additional 35%; or (iii) the Usual, Customary and Reasonable Fees as reflected in, or determined by reference to or through the use of any other industry-standard resources or widely recognized data sources, including any resources listed above or any other fee and/or cost information, sources, lists or comparative data published or publicly available (free, for purchase or by subscription), or any combination of such resources that are sufficient, in the opinion of the Claims Delegate, to determine a Reasonable amount of Medical Care included in the Guidelines.

•    Facilities Lacking Requisite Benchmarks & Specified Services. In the event that for technical reasons Permitted Sharing Levels for Medical Care included in the Guidelines cannot be determined in accordance with the two immediately preceding subsections, and for other Medical Care included in the Guidelines specified below, the Permitted Sharing Levels may be determined as follows:

     •    Pharmaceuticals. The Permitted Sharing Level for pharmacy charges from any Hospital or Independent Facility may be calculated based on pharmaceutical Costs, as follows:

         –   150% of Cost for pharmaceuticals other than High Dollar Drugs, but not to exceed the Usual, Customary and Reasonable Fees for such pharmaceuticals; or

         –   120% of Cost for High Dollar Drugs; but not to exceed the Usual, Customary and Reasonable Fees for such pharmaceuticals.

     •    Supplies, Implants & Devices. The Permitted Sharing Level for charges for medical and surgical supplies, implants, and devices may be based upon 120% of the Cost to the Hospital or Independent Facility providing such items.

•    Professional Services. The Permitted Sharing Levels for Professional Services shall be determined based upon the chart for the professional service identified. This chart is available upon request.

•    Dialysis Services and Infusion Therapy. The Permitted Sharing Level for dialysis services and infusion therapy visits (which shall include dialysis, facility services, supplies, and medications provided during treatment) shall be determined by review of the Medicare Allowable Amount for the billing Hospital or Physician in light of clinical considerations pertinent to the patient being treated.

•    Medical Care Provided Under Direct Contract. The Permitted Sharing Levels for Medical Care provided by Directly Contracted Hospitals or Physicians will be the rates or fees established under the applicable contract; provided, however, that the amounts of such rates and fees shall be presumed to be Usual, Customary, and Reasonable only to the extent that they do not include otherwise Improper Balances, which charges shall be outside of the Permitted Sharing Levels.

In the event that the Permitted Sharing Level exceeds the actual charge billed for the treatment, service or supply in question, sharing and payments to providers will be based on the actual billed charge. The Permitted Sharing Level for Medical Care will not include charges related to Unbundling, Errors, Unclear Description or Misidentification.

Eligible needs will be approved for sharing when medically necessary. Medically Necessary, which is defined as health care services that are clinically appropriate in terms of type, frequency, extent, site, and duration for the diagnosis or treatment of the member’s sickness or injury and ordered by a Physician exercising prudent clinical judgment for the purposes of evaluation, diagnosis or treatment of that member’s sickness or injury. The Medically Necessary setting and level of service is that which, considering the member’s medical symptoms and conditions, cannot be provided in a less intensive medical setting. Such services, to be considered Medically Necessary, must be no more costly than alternative interventions, including no intervention, and are at least as likely to produce equivalent therapeutic or diagnostic results without adversely affecting the member’s medical condition.

•    It must not be maintenance therapy or maintenance treatment;

•    Its purpose must be to restore health;

•    It must not be primarily custodial in nature;

•    It must not be a listed item or treatment not allowed for reimbursement by CMS (Medicare); and

•    Impact reserves the right to incorporate CMS (Medicare) guidelines in effect on the date of treatment as additional criteria for determination of Medical Necessity and/or eligibility of a Need.

•   The mere fact that the service is furnished, prescribed, or approved by a Physician does not mean that it is “Medically Necessary.”

•   The determination of whether a service, supply, or treatment is or is not Medically Necessary may include findings of the American Medical Association and Impact’s own medical advisors.

Off-label Drug use is considered Medically Necessary when all of the following conditions are met:

•    The Drug is approved by the FDA;

•    The prescribed Drug use is supported by one of the following standard reference sources:

     •    DRUGDEX;

     •    The American Hospital Formulary Service Drug Information;

     • Medicare-approved Compendia; or

     •    Scientific evidence is supported in well-designed clinical trials published in peer-reviewed medical journals, which demonstrate that the Drug is safe and effective for the specific condition; and

•    The Drug is Medically Necessary to treat the specific condition, including life-threatening conditions or chronic and seriously debilitating conditions.

Prepayment

When pre-payment is requested, Impact will make every effort to negotiate with the provider/facility to ensure that we obtain a rate that is consistent with our permitted sharing level (120-160% of the CMS rate). If the provider/facility is unable to provide a rate that meets our permitted sharing level, Impact will make every effort to find a provider/facility whose fees are closer to our permitted sharing level. The member can choose to see the provider of their choosing, but if the rate is more than our permitted sharing level, then prepayment and sharing will be limited to 200% of the CMS rate, and the member will be responsible for the remaining balance.

Any bills paid in full by the member will be shared based on what was paid.

 

C. Approved Treatment

To be eligible for sharing, testing and treatment must be CMS- or FDA-approved and submitted on a CMS 1500 or a UB and IB form, and ordered by a:

•    Medical Doctor (M.D.)

•    Doctor of Osteopathy (D.O.)

•    Nurse Practitioner (N.P. or A.P.R.N.)

•    Physician’s Assistant (P.A.)

•    Doctor of Podiatric Medicine (D.P.M.)

•    Midwife

•    Ophthalmologist

•    Doctor of Chiropractic (D.C)

These CMS or FDA-approved tests and treatments must occur at one of the following:

•    Hospital

•    Surgery center

•    Clinic

•    Doctor’s office

•    Diagnostic facility

Diagnosis and treatment are to be performed in the U.S. to be eligible for sharing. Medical bills incurred while outside the U.S. are only eligible for sharing when the need is the result of a medical emergency (as defined in the Glossary of Terms). If emergency care is received outside of the U.S., the member is responsible for providing supporting documentation necessary for determining eligibility for sharing. Any costs incurred in obtaining necessary records or documentation are the responsibility of the Member.

Note: This may not apply to the Senior program as Impact shares secondary to Medicare, and Medicare may or may not pay for medical treatments outside of the country.

D. Use of Programs

If a member qualifies for public assistance or private benevolence programs, they must apply for the program benefit before the bill can be considered for sharing. If the member receives assistance through the use of a program, the next three months of their monthly Share Portion will be waived.

 

III. Program Details

A. Healthcare Sharing

To participate, members contribute a monthly share amount that is applied to the eligible medical bills of other members. The monthly share amount is based on the age of the oldest member in the household, the number of people applying (1, 2, or 3 or more), and choice of Annnual Household Primary Responsibility Amount (PRA). 

If certain criteria is met, a Body Mass Index (BMI) Assessment of $125 per month will also be applied. Members who use tobacco or vape regularly are required to pay a Tobacco Assessment of $50 per month. The BMI Assessment and Tobacco Assessment do not apply to the Senior (65+) program.  Watch a Video on How Sharing Works. 

 

B. Primary Responsibility Amount (PRA)

The Primary Responsibility Amount (PRA) is the dollar amount a Household must pay toward their own Eligible Medical Bills during a 12-month period before their Eligible Medical Bills can be published and shared by the membership.

All Eligible Medical Bills are subject to the annual PRA and co-share except the annual/well office visit and lab allowance as detailed in section III. B. The PRA 12-month period begins on the Membership Date.

The PRA resets on the anniversary of your Membership Date. Your Membership Date is the date that your membership in the Impact Sharing Plan started.

A member can change their PRA amount on the anniversary of their Membership Date.

 

C. Co-share

Once the Primary Responsibility Amount is met, the member pays 10% (the Co-share amount) of all eligible medical bills. The remaining 90% is published for sharing to the Impact membership.

 

D. Co-share Limit

There is a co-share limit of $5,000 per household per year. In other words, after a total of $5,000 in co-shares is paid by the member, they will not be subject to a co-share until the amount resets on their Membership Date.

 

E. Provider Fee

At the time of receiving service from a medical care provider, members pay the following:

• $0 (provider fee waived) for Virtual Telehealth
• $0 (provider fee waived) for Virtual Short-Term Teletherapy (See limitations in Section I.C.5)
• $0 (provider fee waived) for Outpatient Therapy (See limitations in Section I.C.5)
• $50 for Primary Care
• $50 for each Allergy Test/Serum Injection
• $75 for Specialist/Urgent Care
• $150 for Emergency Room or Inpatient Hospitalization.

These fees are not applied to the annual PRA and are applicable even if the member has met the annual PRA for the year. For eligible services, the Provider Fee is applied, then any remaining annual PRA, and finally, the Co-share is applied up to the Co-share limit.

Virtual Care  is shared on equal footing with all other medical expenses but the provider fee is waived at time of service. Virtual Care  is subject to all other limitations of health sharing costs and is not a promise to pay or provide that service by either Impact or its membership. As with all other medical costs and expenses, contribution to Virtual Care  remains voluntary.

 

 

F. Guidelines Govern

These Guidelines explain the program requirements and govern the sharing of medical bills. The Guidelines in effect at the time of service govern the program, not the Guidelines in effect when a member joins. The Guidelines are available online at ImpactHealthSharing.com.

 

G. Changes to the Guidelines

Changes to the Guidelines can be made by a majority vote of the Board of Directors at any time. Notification to the membership of the changes will be made and all changes will be available at ImpactHealthSharing.com for 24 months from the date of the change.

 

H. No Member or Impact Health Sharing Liability

Impact Health Sharing is not insurance. Impact Health Sharing is a Healthcare Sharing Organization as outlined in the Patient Protection and Affordable Care Act and was created to facilitate the sharing of medical bills and expenses among members, one with another, according to these Guidelines, in Impact’s reasonable discretion. Impact Health Sharing is not liable for the payment of a member’s medical bill. If sharing occurs, the shared medical bills are paid by the member who incurred the bill from other members’ share contributions only, not from funds of Impact Health Sharing itself.

IMPACT HEALTH SHARING IS NOT AN INSURANCE COMPANY. HEALTH SHARING IS NOT INSURANCE OR A CONTRACT FOR INSURANCE. THE PAYMENT OF MEDICAL BILLS THROUGH IMPACT HEALTH SHARING OR OTHERWISE IS NOT GUARANTEED IN ANY WAY.

There is no transfer of risk from a member to Impact Health Sharing or from a member to other members; and there is not a contract of indemnity between Impact Health Sharing and any member or between the members themselves.

 

I. Pilot Programs

Impact may, in its sole discretion, offer Pilot Programs to any segment or group of Members to test the feasibility of new proposals and programs. The benefits offered in a Pilot Program may not be available to the entire Membership.

Members not selected for participation in a Pilot Program are not entitled to the benefits of the Program unless and until Impact opens the Pilot Program to the entire Membership. Further, Members who receive benefits through a Pilot Program will no longer be entitled to those benefits once a Pilot Program has completed/ended.

Participation in a Pilot Program is entirely voluntary.

Any Pilot Program that is eventually opened to the entire Membership may also be ended by Impact without notice.

 

IV. Membership

A. Qualifications

To be eligible to participate in Impact Health Sharing, an applicant must:

•    Have abstained from the use of illegal drugs for at least 12 months prior to applying for membership

•    Agree with the Statement of Beliefs and Ethics

 

B. Membership Requirements

•    Members cannot use illegal drugs

•    An adult child (18-25) needs to meet the same requirements in order to be on his or her parent(s) household membership and have their bills shared.

•    Medical information is provided during the application process. IF AN APPLICANT OR MEMBER FAILS TO DISCLOSE MEDICAL HISTORY OR LIFESTYLE HABITS OR CHOICES THAT MAY DISQUALIFY THEM FROM MEMBERSHIP AND THAT INFORMATION IS DISCOVERED, MEDICAL BILLS MAY NOT BE SHARED AND/OR MEMBERSHIP   MAY BE CANCELLED.

•    Participation in Impact Health Sharing will be online, and monthly share contributions must be made using Electronic funds transfers (EFTs). The contributions will be electronically transferred from the member’s bank account to a virtual share account in order to send funds to other members. Receiving members will receive those funds in bill-pay accounts, the sole purpose of which will be to pay eligible bills.

•    Body Mass Index (BMI) Assessment

Body Mass Index (BMI) Established assessment criteria (based on weight and height) may require applicants to pay an additional monthly amount of $125. In order to remove this additional amount, members must provide documentation that shows they have lowered their BMI below the set criteria. You will be notified during the application process, before you join, if you qualify for this additional amount. The BMI Assessment does not apply to the Senior (65+) Program.

•    Tobacco Use Assessment

Members who use tobacco or vape regularly are required to pay a Tobacco Assessment of $50 per month.

Members who do not disclose this information may be subject to membership termination if it is determined after the membership date.

You will be notified during the application process, before you join, if you qualify for this additional amount. The Tobacco Assessment does not apply to the Senior (65+) Program.

 

C. Family Members

The following family members may be included or added to the membership if they meet the qualifications for membership:

•    Spouse

•    Unmarried Children (Biological or Adopted) until they reach the age of 26*

•    Children in full legal custody or guardianship of the member

*An exception is made for those who are disabled and still dependent upon and under the care of their parent(s).

 

D. 65 Years of Age and Older

Applicants who are age 65 or older must have Medicare Parts A&B. For prescription costs to be eligible for sharing, members must have Medicare Part D as well. All sharing will be secondary to Medicare. There is only one PRA level available to these senior adults (see pricing calculator at ImpactHealthSharing.com). This program is available only on an individual membership basis.

 

E. Non-U.S. Citizens

The following individual(s) can join Impact Health Sharing.

• Those who possess a U.S.-issued Social Security number and a valid Identification Card issued by the U.S.
• Those who possess an Individual Taxpayer Identification Number (ITIN) and also have a government-issued Identification Card issued by Mexico, Canada, or Guatemala.

 

 

F. Late Fees and Cancellation Policy for Failure to Deposit Monthly Share

A $25 late fee will be assessed if a Member does not deposit the Monthly Share within 30 days after the due date. Membership will be canceled if a Member does not deposit the Monthly Share within 60 days after the due date. The Cancellation Date will be retroactive to the last day of the month for which the last Monthly Share was deposited. Only Eligible Medical Bills incurred on or before the Cancellation Date will be considered for sharing.

Cancellations: Members must notify us of their intent to cancel by the last day of the month. They may contact us by phone or by email at info@impacthealthsharing.com.

 

G. Third-party fiduciary assessment fee:

Member share payments are deposited into member-owned, not Impact-owned, bank accounts opened by the member at enrollment with our third-party fiduciary, America’s Christian Credit Union. To complete the account setup, ACCU requires verification of identity. If the documents provided at enrollment do not meet ACCU’s requirements, the member will be notified by Impact and will have 30 days to provide the identity verification documents. After 30 days, a $100 assessment fee will be applied to the monthly share amount until the requested identity verification documents have either been emailed to info@impacthealthsharing.com or uploaded by the member in their member portal. Note: Impact will refund the assessment fee or fees once the member provides the requested documents.

 

V. Conditions of Sharing

A. Impact Health Sharing Is Not a Substitute for Insurance as may be Required by Law

Impact Health Sharing is not insurance. However, Impact Health Sharing may be used as a substitute for or an exemption from mandated insurance coverage in the following circumstances:

•    To satisfy the federal mandate that became effective January 1, 2014, requiring “applicable individuals” to maintain “minimum essential [insurance] coverage”

•    To satisfy a certain state requirement to maintain “minimum creditable [insurance] coverage

These are the only exceptions. Otherwise, members must not certify that Impact Health Sharing is insurance to avoid purchasing insurance required by law, rule, or regulation, for example, worker’s compensation insurance or sports activity insurance.

 

B. Impact Health Sharing is Secondary to Other Sources

If a member has insurance or is eligible/qualified for any insurance benefits or other health or welfare benefits, such as an employment-related health or welfare plan, worker’s compensation insurance, homeowner’s insurance, or fraternal benefits, the member is expected to take all reasonable steps to qualify for such payments and to exhaust benefits available under those resources before submitting a request for sharing.

 

C. Assignment of Third-Party Claims

In certain instances where a sharing event may have been caused by actions of a third-party, the member may be required to assign to Impact any and all rights that member has against all parties responsible for causing the injuries or illnesses. This is up to the total amount members provided to or for the benefit of the member and to reimburse Impact on behalf of members. This includes any and all amounts members provide to or on behalf of a member as a result of injuries or illnesses which result from the actions or liability of a third party, and/or which result in a settlement, judgment or other award or recovery to or by a member.

 

D. Sharing Appeal

A member can appeal bill-sharing decisions with which they disagree if he or she believes:

•    the medical records were misread, or

•    the Guidelines were misapplied.

After a review by Impact Health Sharing, if the member disagrees with Impact Health Sharing’s decision, the member has 90 days to request a review by a Seven Member Appeal Panel established by Impact Health Sharing. Impact Health Sharing and the member will both submit a written position statement to the panel. A teleconference will be held where the panel can ask questions of both the members and Impact Health Sharing. A simple majority vote (four out of seven) will carry the decision to share or not.

 

E. Mediation and Arbitration

While these Guidelines are not a contract for insurance, the Guidelines do outline the manner in which voluntary sharing occurs among members under the Impact Sharing Plan. Further, you have authorized Impact Health Sharing to exercise reasonable discretion to administer the Impact Sharing Plan according to these Guidelines.

Any claim or dispute arising out of, or related to, these Guidelines or against Impact Health Sharing or any of its directors, officers, agents, employees or contractors after a member has exhausted his appeals provided for in Section IV(D) shall be directed to mediation in Broward County, Florida before a single mediator selected by Impact Health Sharing’s Board of Directors with the costs of such mediation being split equally among the disputing parties.

In the event that such dispute is not resolved within 30 days of such mediation, then such dispute will be finally settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect by a single arbitrator appointed by Impact Health Sharing in accordance with said rules in Broward County, Florida. Except by agreement of the parties, the arbitration hearing shall begin within 90 days of the date that such arbitrator conducts his or her initial hearing in the matter. Further, unless agreed to in writing by the parties, the time allotted for such hearing shall not exceed 5 business days, and the parties shall have an equal time to present evidence at such hearing. The determination of the arbitrator will be final and binding upon the parties to such arbitration, and judgment upon the award rendered by the arbitrator may be entered in any court having competent jurisdiction. The costs of arbitration shall be borne equally by all parties involved; provided, however, the arbitrator may assess all costs of such dispute (including reasonable attorneys’ fees) against one party in the event that the arbitrator determines that such party caused such dispute to be brought to arbitration through his or her bad faith or frivolous action or inaction. Any additional costs that a party may incur during the course of and relating to the arbitration will be borne solely by the party that incurs the same including, without limitation, such party’s respective incurred attorneys’ fees.

Notwithstanding the foregoing, any party may seek injunctive relief with respect to any dispute, claim or controversy arising out of or relating to this Agreement in the courts located in Broward County, Florida and the parties hereto hereby irrevocably submit to the exclusive jurisdiction of such courts for the purpose of this Section IV(E).

MEMBERS AGREE THAT THESE METHODS OF DISPUTE RESOLUTION SHALL BE THE SOLE REMEDY FOR ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE GUIDELINES OR AGAINST IMPACT HEALTH SHARING OR ANY OF ITS DIRECTORS, OFFICERS, AGENTS, EMPLOYEES, OR CONTRACTORS, AND SUCH MEMBERS AND IMPACT HEALTH SHARING EXPRESSLY WAIVE THEIR RESPECTIVE RIGHTS TO FILE ANY LAWSUIT IN ANY CIVIL COURT AGAINST ONE ANOTHER (OTHER THAN FOR THE PURPOSE OF SEEKING INJUNCTIVE RELIEF PURSUANT TO THE FOREGOING PARAGRAPH) AND THE RIGHT TO PURSUE ANY CLASS OR REPRESENTATIVE CLAIMS AGAINST EACH OTHER IN COURT, ARBITRATION, OR ANY OTHER PROCEEDING, WITH FULL KNOWLEDGE OF THE CONSEQUENCES OF SUCH WAIVER. THE ARBITRAL TRIBUNAL MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING TO THE FULLEST EXTENT ALLOWABLE BY LAW. IN THE EVENT THAT THIS PROHIBITION ON CLASS ACTIONS OR CLASS ARBITRATIONS IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS SECTION IV(E) WILL REMAIN IN FULL FORCE AND EFFECT.

F. Negotiated Settlement Agreements

On rare occasions, a provider and/or its billing agent may require impact to enter a negotiated settlement agreement to fully clear an outstanding bill incurred by a Member. In such cases, Impact will pay a specific amount toward the outstanding bill as per our guidelines and the settlement agreement, and the Member will be required to pay the remaining balance that represents the Member’s Personal Responsibility Amount (PRA) and co-share. In such a case, Impact will be unable to release funds to the provider until the Member has fully paid his or her PRA/co-share in the amount specified in the negotiated settlement agreement. Failure by the Member to produce these funds in the timeline outlined in the settlement agreement can result in the settlement agreement being null and void by the provider and/or its billing agent. If the agreement is null and void and a new settlement agreement must be made, Impact will only share the lesser amount of the agreements, and the remaining balance will be the Member’s responsibility.

 

VI. Virtual Share Exchange

To make Healthcare Sharing convenient and efficient, Impact Health Sharing deploys a technology platform called a Virtual Share Exchange (“VSE”). The VSE enables all Impact members to participate in the Healthcare Sharing process electronically, as well as to monitor the transactional activities of their individual share accounts and the community at large. Your Impact membership requires that you activate your own Share Account and enable the Virtual Share Exchange to administer the sharing process on your behalf. By activating your Share Account and accepting the Virtual Share Exchange “Terms and Conditions” and Disclosures, you have given Impact Health Sharing and its Service Agents express permission to conduct financial transactions necessary for the administration of the program on your behalf.

 

A. Share Account

To participate in the Impact Health Sharing Community, all members must activate a Share Account on the Virtual Share Exchange Platform. Your Share Account is a virtual account, and all deposited funds are received by America’s Christian Credit Union, which holds them “For the Benefit of Impact Health Sharing Members”. The Share Account will display your account balances, share transaction history, and other relevant information, and include your own dashboard management tools. The money in your Share Account is insured (see disclosure at ImpactHealthSharing.com).

To activate your Share Account, you will be required to provide the necessary personal information to comply with US Banking Regulations. Once your information is submitted and verified, you will be required to link your Share Account to one of your External Bank Accounts, such as Bank of America or Wells Fargo. Each month, you will fund your Share Account with an EFT (electronic funds transfer) from your External Bank Account.

 

B. Monthly Share Notice

Impact members will receive a Monthly Share Notice through the VSE Platform to inform them and remind them of the monthly amount that they are to contribute. The monthly amount that you are to contribute (your Total Share Amount Due) is based on the Impact Sharing Plan Level that you have selected.

The amount specified in your Monthly Share Notice is transferred through an EFT drawn off your External Bank Account. EFTs are always for the “Total Share Amount Due.” The “Total Share Amount Due” is displayed on every Monthly Share Notice, and it will include the current Monthly Share Amount, any Past Due Amounts, and any relevant Service Fees.

The Total Share Amount Due may be paid manually within the VSE Platform or through Recurring EFTs that you configure within the system. You will have the ability to add, edit, and delete your Recurring EFTs, as well as your linked External Bank Account, at any time.

 

C. Account Management

Your Share Account is a financial account that you own and control. You will have the ability to add, edit, and delete your Recurring Electronic Funds Transfer (EFT) settings, as well as your linked External Bank Account, at any time. You may also choose to have your medical bills “anonymously” shared among the membership, otherwise members who share in your medical bills will be able to see with whom they are sharing.

Please note that the funds in a member’s Share Account are not intended for the payment of the member’s own medical bills, expenses, or annual household Primary Responsibility Amount (PRA). Instead, these funds are designated for member-to-member, or peer-to-peer (P2P), sharing. This means that each member contributes to the medical needs of other members, rather than drawing from a collective fund for their own expenses.

Additionally, the balance in a member’s Share Account is not refundable upon cancellation or termination of membership, as those funds have already been committed to the sharing community in accordance with the principles and guidelines of the program.

 

D. Publishing & Sharing

Participation in the Impact Sharing Community is voluntary. This means that when you are selected to participate in a sharing event if you object to that particular sharing event for any reason, you may withdraw and terminate your membership during the three-day publishing period (described below) rather than participate in that sharing event.

Medical Bills that are eligible for sharing are matched, allocated, and published to the membership prior to sharing. To be compliant with regulations and safe harbor statutes, Impact Health Sharing implements a member-to-member or peer-to-peer (P2P) approach to sharing, which means that members share funds directly with one another rather than drawing funds from a pool.

Your medical bills will be submitted to Impact by your Medical Providers. Impact will process all bills for eligibility per the Guidelines. Eligible bills are then submitted into the Virtual Share Exchange for sharing. Amounts Approved for Sharing are allocated to your fellow members who have been matched to share in (contribute toward payment of) your bill.

Members who have been matched to share your bill will be notified through a process called “publishing” as to the amount that will be withdrawn from their Share Account for the payment of your bill. They will also be notified as to who will be receiving their funds unless you choose the anonymous setting in your Share Account dashboard’s Sharing Permissions. Once the three-day publishing period has ended, the amount published to each member is transferred to a Virtual Bill Account for the payment of your bill.

Members who have been matched and allocated to share in another member’s medical bill may withdraw from membership prior to the expiration of the three-day Publishing Period, in which case no funds will be transferred to the receiving member.

Because a member may refuse to share in a particular medical expense for any reason or no reason, the sharing process remains entirely voluntary for every member. However, as noted above, any sharing refusal requires withdrawal from membership before the end of the three-day Publishing Period.

 

E. Virtual Bill Accounts

If you have an eligible medical bill that has been approved for sharing, the VSE will create a Virtual Bill Account for the payment of that bill. Virtual Bill Accounts are unique to a specific medical bill and are linked to your Share Account. Each Virtual Bill Account is unique to a member of your household, a medical provider, and a specific bill. Amounts collected in your Virtual Bill Account(s) are restricted and are displayed as a single line item transaction in your Share Account.

 

F. Provider Payments

Virtual Bill Accounts remain open until the Amount Approved for Sharing has been fully collected and transferred to your Medical Provider as payment for your bill. While Virtual Bill Accounts are aggregated in the transactional view of your Share Account, these funds are restricted and cannot be withdrawn from your Share Account. Once all the allocated funds have been transferred from the members who were matched to pay your medical bill, those funds are released for payment to your Medical Provider. The transfer of funds out of your Virtual Bill Account will be displayed as a single line item transaction in your Share Account.

 

G. Distributed Reserves

In order to process and pay medical bills quickly, Impact Health Sharing implements a practice called Distributed or Decentralized Reserving. Impact is NOT insurance, so we do not collect and hold medical reserves in a centralized bank account. Instead, the Monthly Share Amount is set at a level to build a small balance (or reserve) in every member’s individual share account. These “Distributed Reserves” enable Impact Health Sharing to better manage the ebb and flow of medical usage and payments.

 

 

Glossary of Terms

Basic Terms Unique to Health Sharing

“Contribute” or “Contribution” – The dollar amounts voluntarily transferred by a Member to Impact for continued participation in the Impact Sharing Plan. Because participation in the Impact Sharing Plan is not a contract for insurance and participation is voluntary, contributions are not a “demand for payment” for a product or service.

“Invoice” or “Statement” – A demand for payment for medical care services rendered, submitted by a medical care provider to a Member.

“Pay” or “Payment” – The dollar amounts tendered to a medical care provider or facility by Impact and/or a Member under the Impact Sharing Plan in consideration for a medical care service rendered by the provider to a Member under the provider’s contract for service.

“Share” or “Sharing” – The joint sharing of certain medical expenses incurred by a Member that is contributed to by other Members of the Impact Sharing Community.

“Share Notice” or “Notice” – A notification of voluntary contribution amounts due under the Impact Sharing Plan submitted by Impact to a Member. Share Notices are typically delivered monthly as a “Monthly Share Notice.”

Impact Program & Membership

Bill Approved for Sharing – An Eligible Medical Bill that meets the criteria for sharing in the Guidelines and meets the other conditions for sharing, including whether the member’s PRA has been met and other sharing limits have not been exceeded.

Cancellation Date – The month and day membership ends due to the Member’s withdrawal or an administrative cancellation.

Effective Date – The date the Member’s current PRA has begun.

Eligible for Sharing – Any testing, treatment, procedure, or service that meets the criteria for sharing as established in the Guidelines.

Eligible Medical Bill – An incurred medical bill that meets the criteria for sharing as established in the Guidelines, the Eligible Medical Bill may be reduced by any discounts, fees or other sources of payment.

Illegal Drugs – Any “controlled substance” or “dangerous drug” that has not been legally prescribed and/or dispensed, or the use of a prescription drug that is not in accordance with the manner in which it was prescribed.

Member – Any Member of the Impact Sharing Plan, including each family member participating in a Member Household.

Member Household – The related family members participating in the Impact Sharing Plan.

Membership Date – The date a Member’s participation in Impact begins. Medical bills incurred after this date may be considered for sharing among members.

Medical Emergency - For the purposes of sharing, a medical emergency is defined as:

•  A sudden and unforeseen illness, injury, or condition that requires immediate medical attention to prevent:
• Serious jeopardy to the life or long-term health of the member,
• Serious impairment to bodily functions, or
• Serious dysfunction of any bodily organ or part.

Pre-existing – Any diagnosis, testing, medication, or treatment of a condition that a Member has received before their initial effective date with Impact.

Primary Member – An adult member who is the main contact for the household membership.

Primary Responsibility Amount (PRA) – The dollar amount a Household must pay toward their own Eligible Medical Bills during a 12-month period before their Eligible Medical Bills can be published and shared by the Membership. The PRA 12-month period begins on the Membership Effective Date.

Provider Fee– The portion of a medical bill that a Member pays to a healthcare provider at each visit.

Share Account Activation

Auto-Share (Recurring EFT) – a Sharing Permission enabling a Primary Member to set up recurring electronic funds transfers (EFTs) to transfer the Total Share Amount Due specified in their Monthly Share Notice.

External Account – an existing bank account that is linked to the Primary Member’s Share Account and is used to transfer via EFT the Total Share Amount Due into the Share Account each month.

Manual Share – a function that enables a Primary Member to initiate an “on-demand” EFT to transfer the Total Share Amount Due specified in their Monthly Share Notice.

Permissions – are auto-enable functions (ex., Auto-Share) that are set and managed by the Primary Member.

Share Account – the member-controlled virtual account that is linked to both your External Account and your deposit account at America’s Christian Credit Union and is used for all sharing transactions and activities.

Monthly Share Notice

Grace Period – the number of days between the Share Due Date and Past Due Date.

Monthly Share Amount – the sum of the Share Portion and Required Miscellaneous Portions published in the Share Notice.

Due Date – the day of the month that a delinquent Total Share Amount Due becomes past due.

Past Due Reminders – Share Notice Reminders sent to members who have not paid their Share Notice and are past due.

Payment Reminders – Share Notice Reminders are sent only to members who pay manually instead of automatically and only if the Total Share Amount has not yet been paid.

Previous Balance – is the sum of any past due, unpaid amounts published in the Share Notice.

Required Miscellaneous Portion – an amount set by the HCSO to fund certain described activities, such as its administrative and program expenses.

Share Due Date – the day of the month by which the Total Share Amount Due must be transferred via EFT in full.

Share Notice – the written notification to a Member that details the Total Share Amount Due for the month.

Share Notice Date – similar to a statement date or invoice date, it is the day of the month that the Share Notice is published and distributed.

Share Payment (Funding) – transferring funds (Total Share Amount due) from a member’s External Account to their Share Account.

Share Portion – the portion of the Monthly Share Amount that is collected and used specifically for member-to-member sharing of eligible medical bills.

Total Share Amount Due – the sum of the Monthly Share Contribution Amount (Share Portion and Required Miscellaneous Portion), Optional Portion (auto-enabled by the Member), Service Fee, and any past due amount (Previous Balance).

Medical Bills & Needs

Adjusted Amount – the discounted or repriced amount.

Approved for Sharing – the portion of the Adjusted Amount that is eligible for sharing as per the program guidelines.

Bill Status – References the processing stage/state of a specific Need or Bill.

Charge Amount – the gross amount billed by the Medical Provider.

Explanation of Sharing (EOS) – is a notice sent to a Member detailing the eligibility status of a bill, any discounted amounts, what portion of the remaining Charge Amount has been shared by Impact members, and any remaining amount that must be paid by the Member.

Member Responsibility – the portion of the Adjusted Amount calculated to be the member’s responsibility and will not be shared. 

Need – is a grouping of medical bills by a medical event such as knee surgery. Individual medical bills may sometimes be referred to as a “Need.”

Published Amount – the portion of the Adjusted Amount that is eligible for sharing and has been published/allocated to the members for sharing.

Received Date – the date that Impact receives the medical bill and begins processing the bill for eligibility. Service Date – the date that the Member (patient) received services from the Medical Provider.

Shared Amount – the Published Amount that has been shared and collected in the Member’s Sharing Account.

Matching & Sharing

Sharing (Member-to-Member Transfers) – moving funds from a sending Member’s Share Account to a receiving Member’s Virtual Bill Account.

Share Account

Available Balance – the total sum that is available for sharing a new eligible medical bill and/or Withdrawal. It is the Total Balance minus the Pending Balance minus the Restricted Balance

Debits & Sharing – The “Negative (-)” transactions debited out of the Member’s Share Account, which would be Miscellaneous Required Portion (i.e. Debits), Optional Portion, and Share Portion.

Deposits & Credits – The “Positive (+)” transactions that are credited to the Member’s Share Account, such as EFT Transfers (i.e. Deposits) and Shared Funds Received (i.e. Credits) that a Member might receive to pay their eligible medical bill.

Pending Balance – the sum of EFT(s) that have been initiated but have not yet posted to the Member’s Share Account.

Restricted Balance – the sum of funds that have been credited to the Member’s Share Account for the purpose of paying an eligible medical bill.

Total Balance – the sum of the Pending Balance, Restricted Balance, and Available Balance in a Member’s Share Account.

 

State Disclosures

Access Full State Disclosures Here

 

History of Guideline Changes

Impact is required to publish changes to the Guidelines for Members to view for 24 months. A summary of those changes can be found for the following dates that changes have been published.

12/01/2025

09/01/2024

03/01/2024

06/20/2023

01/01/2023

10/20/2022

05/01/2022

01/01/2022

01/01/2021