Welcome!
GETTING STARTED CHECKLIST
Welcome to Impact Health Sharing—we’re so glad you’re here.
As a new member to the Impact community, we want to make sure you feel confident, informed, and supported from day one.
Impact is a smarter, more compassionate approach to healthcare, so this page is your hub to explore what makes it different—and how to make the most of your membership. To begin, click here to see your Welcome Letter.
Now, let’s get started with a few important first steps.
Set up a quick 15-minute Welcome Aboard Call with one of our friendly Member Services Representatives—so you can hit the ground running with clarity and confidence.
On the call, we’ll walk you through:
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How to get the most out of your Impact membership
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Navigating the online Member Center with ease
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Learn about using the Wellness Concierge to schedule your annual visit.
The Member Center is your personal resource hub for managing and navigating your membership.
- Submit and track bills
- Submit receipts for Wellness Rewards
- Schedule virutal telehealth visits
- See how the sharing dollars are being utilized
- Access additional savings for prescriptions, dental and vision
You can view and print your digital member cards anytime in the Member Center. A printed copy will also be mailed to you within two weeks of your membership start date.
Need a correction or an extra copy? Click here to request a new card.
We’re happy to help—just allow a little time for processing and delivery.
Then reach out to the Wellness Concierge for support.
Once your annual wellness visit is on the calendar, take a moment to let us help make it easier. Our Wellness Concierge is a free, optional service that coordinates billing with your provider in advance—so your visit goes smoothly from start to finish.
Submit the form at least 5 business days before your appointment to allow time for coordination.
WHAT TO DO WHEN YOU NEED CARE
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If your provider is unsure or unwilling to accept Impact, please fill out the form and we will reach out to them.
Available only after an appointment is scheduled.
Read More
The Wellness Concierge is a complimentary, optional service from Impact Health Sharing that helps coordinate billing and payment prior to your annual wellness visit.
Read More
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A FEW REMINDERS
This Welcome Guide is intended to be an easy-to-read introduction to Impact and in no way replaces, supplements, or overrides the Impact Health Sharing Guidelines. The current guidelines govern, not the guidelines in effect when you joined.
Impact Health Sharing is Secondary to Other Sources
If a member has insurance or is eligible/ qualified for any insurance benefits or other health or welfare benefits, such as an employment-related health or welfare plan, workers’ compensation insurance, homeowner’s insurance, or fraternal benefits, the member is expected to take all reasonable steps in order to qualify for such payments and to exhaust the benefits available under those resources before submitting a request for sharing.
During the first 60 days of membership, sharing of eligible medical bills is limited to $50,000 (excluding pre-existing conditions). Discounts for prescriptions and Urgent Care Telemedicine visits with a $0 provider fee start the first month of membership.
Motorized Vehicle Accidents
Treatment related to injuries received while in motor vehicles is eligible for sharing, provided all legally required and industry-recommended safety equipment was in use. Treatment related to motorcycle accidents is limited to $100,000 per incident. Sharing will be secondary to automobile insurance. Treatment resulting from the abuse of alcohol, legal drugs or federally- classified illegal drugs, is not considered medically eligible and will not be shared.
MORE QUESTIONS?
We're here to help!
