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Wellness Concierge

Your Wellness Visit, Made Simple

Proactive Health Starts Here

At Impact, your health comes first. That’s why every member gets a complimentary annual wellness visit, shared at 100% by the community and available from day one. Now, with Wellness Concierge Service, we’re removing paperwork and payment hassles—so you can focus on what matters most: your well-being.

Introducing the Wellness Concierge

Our complimentary Wellness Concierge service removes any confusion about billing by working directly with your provider before your annual wellness appointment.

You make the appointment, we coordinate payment on your behalf, and make sure everything is set—so your annual visit is simple, seamless, and stress-free.

This optional service is for members who want extra support with the payment arrangements for their annual wellness visit. Five business days notice is required to utilize the service. 

 

Wellness visit

What Our Members Say

"I went in for my routine wellness visit—and it ended up uncovering a serious condition that required surgery. That one appointment may have saved my life. I’m incredibly grateful to the Impact community for being there when I needed it most—and proud to help share in the care of others."
—David C.
“We love the free annual wellness visit and the bill repricing! We also love the unlimited Telehealth 24/7 and have utilized it many times! We talked to a doctor on the phone in less than 20 minutes!”
—Chana N.
“Choosing Impact as my Medicare supplement has been one of the best decisions I've made! After a recent surgery, Medicare paid 80% and Impact paid the rest because I had already paid my annual PRA. No issues, no confusion." 
—Tim M.
"Just a few months after I joined Impact, my normally healthy son got really sick and spent 14 days in the hospital. The bills were over $260,000—but Impact’s fair-market repricing brought that down by $240,000. After paying our annual PRA and co-share, the rest was shared by the community. I was blown away by the care and support we received—it truly felt like we weren’t alone."
—Lakeisha F.
“Usually when you pay less for something you receive less but not with Impact! With Impact there are NO NETWORK RESTRICTIONS! I get to choose the doctors, facilities and medical providers I prefer!”
—Thomas B.
“We love seeing where our money is going and the families we are helping. Thank you, Impact, for continuing to improve on what I believe is the best healthcare program in America.”
—James C.
“Working with the Impact staff is amazing, as they are quick to respond! Their supportive system makes me feel safe with Impact.”
—Michael K.
“Impact has opened my eyes to what a community can do. The providers I see love Impact because they are being paid within a month. Thanks for taking care of us!”
—Kelsey C.
“As a person on Medicare, I had a lot of questions. The representatives at Impact were very knowledgeable and answered all of my questions. I'm excited that there are no pre-existing conditions for seniors!”
—Kerry D.
"I couldn't be happier with Impact. Not only has it saved me money every month, but during a recent medical situation requiring surgery, they supported me every step of the way. Impact has truly been a blessing!"
—Bob D.

Why use the Wellness Concierge?

  • It's FREE for all Members
  • A great way to introduce Impact to your provider
  • Gives you peace of mind before your visit
  • Reduces billing confusion or delays
  • Supports proper application of your $150 Wellness Lab Credit
At the Doctor

Already seeing a provider who bills Impact directly?

Great! Just show your Impact Member Card at your appointment. If not, Wellness Concierge is here to help make sure all the billing and payment details are handled for you, ahead of time.

Let’s make your wellness visit a breeze.

Additional Notes for Members Enrolled in the Senior Program:

The Concierge service is not available to members participating in the Senior Program, as Impact shares secondary to Medicare once the Primary Responsibility Amount (PRA)has been met.

That said, we’re always glad to help providers understand how sharing works or assist with setting up your provider file. Just reach out to Member Services if you'd like support.

Need More Info?

Discover helpful resources and detailed articles on Wellness Sharing in our Help Center, including three specially selected guides below to support your journey.
Are Wellness Visits Shared? How do I use the annual lab credit? What Is Impact’s Preferred Lab Partner?