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Virtual Care

Trusted Virtual Care for Real Life

Convenient, Complimentary Virtual Care.*

*Limits apply. See details below.

Unlimited 24/7 Telehealth

Starting day one, at no extra cost, Impact members get unlimited virtual access to board-certified doctors 24/7/365 for non-emergency medical needs.

How Virtual Care can help:

  • Cold, cough, flu, or fever
  • Sinus, sore throat, or strep infections
  • Allergies or asthma flare-ups
  • Skin issues — rash, acne, poison ivy, or insect bites
  • Digestive concerns — nausea, diarrhea, constipation, or reflux
  • Urinary, vaginal, or yeast infections
  • Joint or muscle pain — backache, arthritis, sprains, or strains
  • Eye irritation or pink eye
  • Minor wounds or abscesses
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Short-Term Teletherapy

Starting day one, Impact members get up to three short-term teletherapy visits per month at no extra cost through our Virtual Care partner, Doctegrity.

Work on one topic at a time with licensed professionals who provide practical, solution-focused support for your mental well-being. This member perk is for short-term guidance, not long-term therapy.

Topics you can explore with short-term teletherapy:

 

  • Anxiety
  • Depression
  • Stress
  • Grief and loss
  • Relationship and marriage issues
  • Parenting issues
  • Career or job-related stress
  • Trauma and PTSD
  • Self-image
  • Child and adolescent issues
  • Eating disorders
  • Addictions and substance abuse
  • Life changes
  • Anger management

How Short-Term Teletherapy Works:

check-1 Up to 3 visits per month, per topic  
check-1 One topic at a time (Each topic can be revisited once every 12 months)  
check-1 Complimentary with membership  
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Available starting day one of membership

 
check-1 Available to all members, including seniors  

Steps to Virtual Care

Virtual Care makes getting healthcare simple and convenient. Connect with licensed professionals anytime from your phone or computer—no long waits, no travel, just care when and where you need it.
1
Log In
Log in to the Member Center and select My Virtual Care
2
Schedule a Visit

Follow the prompts to request a visit.

 

3
Recommended

Complete a brief medical history and select your preferred pharmacy ahead of time.

If medication is prescribed, use your Impact member card for savings—including $0 generics. Learn more about prescription perks.

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MORE QUESTIONS?

We're here to help! 

(855) 378-6777

Virtual Care is shared on equal footing with all other medical expenses, but with a $0 provider fee at the time of service. Virtual Care is subject to all other limitations of health-sharing costs and is not a promise to pay or provide that service by either Impact or its membership. As with all other medical costs and expenses, contributions to Virtual Care remain voluntary.