Getting Started With Impact
A Smarter Way to Share with Medicare
Looking for your Member Card?
Log in to your Member Center to view or print your digital card anytime. A printed copy will also be mailed within two weeks of your membership start date.
2 Simple Steps to Start Using Your Membership
The Member Center is your personal resource hub. It’s where you can schedule telehealth visits, submit Medicare EOBs, track sharing activity, access savings, and more.
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In a 15-minute call, a Member Services Representative will walk you through the key parts of your membership and answer any questions so you can start with confidence.
Watch & Learn: Your Member How-Tos
Your Impact membership comes with plenty of support and resources to help every step of the way. Watch these simple step-by-step videos to get started with confidence.
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WHAT TO DO WHEN YOU NEED CARE
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If your provider is unsure or unwilling to accept Impact, please fill out the form and we will reach out to them.
Available only after an appointment is scheduled.
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The Wellness Concierge is a complimentary, optional service from Impact Health Sharing that helps coordinate billing and payment prior to your annual wellness visit.
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Welcome!
You’ve joined a community that puts people over profits. This page is your guide for what to do first, how to get care, and where to find answers along the way.
Looking for your Member Card?
Log in to your Member Center to view or print your digital card anytime. A printed copy will also be mailed within two weeks of your membership start date.
The Member Center is your personal resource hub for managing and navigating your membership.
- Submit and track bills
- Submit receipts for Wellness Rewards
- Schedule virutal telehealth visits
- See how the sharing dollars are being utilized
- Access additional savings for prescriptions, dental and vision
Set up a quick 15-minute Welcome Aboard Call with one of our friendly Member Services Representatives—so you can hit the ground running with clarity and confidence.
On the call, we’ll walk you through:
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How to get the most out of your Impact membership
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Navigating the online Member Center with ease
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Learn about using the Wellness Concierge to schedule your annual visit.
Then reach out to the Wellness Concierge for support.
Once your annual wellness visit is on the calendar, take a moment to let us help make it easier. Our Wellness Concierge is a free, optional service that coordinates billing with your provider in advance—so your visit goes smoothly from start to finish.
Submit the form at least 5 business days before your appointment to allow time for coordination.
- Access Your Member Card
- Annual Primary Responsibility Amount (PRA)
- Sharing During Your First 60 Days
- Impact Is Always Secondary
- Membership Guidelines
Access Your Member Card
You can view and print your digital member card anytime in the Member Center. A printed copy will also be mailed within two weeks of your membership start date. If you need a correction or an extra copy, submit your request through the Member Center.
Tip: Always bring your Impact card to doctor visits, pharmacies, and labs.
Annual Primary Responsibility Amount (PRA)
For members on Impact’s Senior program, the annual PRA amount is just $1,000 per person, per year. This is the amount you’re responsible to pay each year toward eligible medical bills before additional expenses can be shared by the community.
After the annual PRA is paid, Impact shares the portion of eligible bills that Medicare allows but doesn’t fully pay—helping make your healthcare costs simple and predictable. Provider fees and co-share amounts are waived for Seniors.
Sharing During Your First 60 Days
One of the perks to Impact's Senior program is pre-existing conditions do not apply. However, in your first 60 days of membership, community sharing is limited. This helps keep the program sustainable for all members. Review the Guidelines to understand what is eligible during this period.
Impact Is Always Secondary
Impact shares are secondary to other sources of payment, such as Medicare, workers’ comp, or auto insurance. Those sources must process first before eligible expenses are shared by the community.
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Membership Guidelines
The Guidelines are your complete reference for how sharing works, what’s eligible, and how to use your membership with confidence.
View Guidelines for Sharing
A FEW REMINDERS
This Welcome Guide is intended to be an easy-to-read introduction to Impact and in no way replaces, supplements, or overrides the Impact Health Sharing Guidelines. The current guidelines govern, not the guidelines in effect when you joined.
Impact Health Sharing is Secondary to Other Sources
If a member has insurance or is eligible/ qualified for any insurance benefits or other health or welfare benefits, such as an employment-related health or welfare plan, workers’ compensation insurance, homeowner’s insurance, or fraternal benefits, the member is expected to take all reasonable steps in order to qualify for such payments and to exhaust the benefits available under those resources before submitting a request for sharing.
During the first 60 days of membership, sharing of eligible medical bills is limited to $50,000 (excluding pre-existing conditions). Discounts for prescriptions and Urgent Care Telemedicine visits with a $0 provider fee start the first month of membership.
Motorized Vehicle Accidents
Treatment related to injuries received while in motor vehicles is eligible for sharing, provided all legally required and industry-recommended safety equipment was in use. Treatment related to motorcycle accidents is limited to $100,000 per incident. Sharing will be secondary to automobile insurance. Treatment resulting from the abuse of alcohol, legal drugs or federally- classified illegal drugs, is not considered medically eligible and will not be shared.