When I want to schedule a visit virtually, can I do it online?
Yes, just log in to the Member Center, click on My Virtual Care on the menu and follow the prompts. You will then be connected and scheduled for a virtual visit with a provider.
Virtual Care
Impact members have access to Virtual Care services for non-emergency needs, including Unlimited 24/7 Telehealth and Short-Term Teletherapy.
Telehealth visits through Impact’s approved Virtual Care provider (listed in the Member Center) have a $0 provider fee at the time of service. Telehealth is designed for non-emergency medical needs and is subject to all other limitations of healthcare sharing. It does not represent a promise to pay or provide services by Impact or its membership. As with all eligible medical costs, participation in sharing remains voluntary.
Teletherapy offers each member three free sessions per month through Impact’s approved Virtual Care provider. These short-term sessions provide practical, solution-focused support for life’s everyday challenges. Members can work on one topic at a time, and each topic can be revisited once every 12 months. Additional sessions beyond the three included visits are available at a discounted self-pay rate directly through the provider.
Topics you can explore with short-term teletherapy include:
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Anxiety
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Depression
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Stress
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Grief and loss
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Relationship and marriage issues
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Parenting issues
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Career or job-related stress
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Trauma and PTSD
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Self-image
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Child and adolescent issues
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Eating disorders
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Addictions and substance abuse
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Life changes
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Anger management
You can find the approved Virtual Care provider and step-by-step instructions for getting started in your Member Center.