Submitting a bill is simple using our new Bill Submission tool found in your Member Center.
You can complete your Bill Submission in the Member Center.
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📽️ Prefer to watch? The video below walks you through each step.
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📸 Want step-by-step instructions? Follow the detailed guide with screenshots below to submit your bill manually.
1. First, go to 'My Medical Bills' on the left panel of your Member Center and click it to expand the drop-down menu.
2. Next, you will need to click 'Submit bills (New)'
3. Here, you can start the process of manually submitting a bill to Impact Health Sharing. Be sure to choose the correct type of bill you want to be processed. Medical, Pharmacy, or HAWC (Coming soon) bills can be submitted manually.
4. Next, choose the Member that Incurred Expenses from this drop-down menu.
5. Be sure to accurately state whether or not the bill has been paid by clicking Yes or No. This will inform Impact whether to pay the bill outright or reimburse you for the amount you have already paid.
6. Provide a Description for the bill you are submitting.
7. After that, click next and begin your next steps. First, enter the Provider Name, then the Date of Service (either through typing or through the calendar).
8. Next, you will enter the Amount Charged by the Provider and the Amount Paid by Member.
9. You can drag and drop your bill into the designated area (Upload Documents) or browse your files and choose from there (see screenshots below)
10. Once you have chosen your bill (or dropped it into the designated area), you will need to check the Acknowledgement to submit your bill.
11. Once all of this has been done, you can finally submit your bill to Impact Health Sharing.
Submitting a Bill requires detailed information. Please provide as much as you can to ensure timely processing. Missing information may delay processing.
If you have any questions about this process, feel free to reach out to Impact here.
If you are completing this for your medical provider, one of the most important things to include is the ICD-10 Diagnostic code, or you can just ask your provider for the CMS1500/HCFA form or UB04 form to submit on their behalf.
If you have any questions, please reach out to Member Services at 855-378-6777.
Not sure where to find the information required?
If you have a form that looks like this red form, please just attach it to your request. It will contain all the necessary information.
To Monitor your Bills, you just need to click the drop-down on 'My Medical Bills' on the left side panel in your Member Center and click Monitor Bills (Existing).
In the top right, you can change the way you can view bills, either by Grid Format (shown below) or Card Format.
You can see Submitted Bills, Processing Bills, and Completed Bills here.
