Janette, Age 31
Occupation: Customer Service Representative
Location: North East Suburbs
Education: Associates Degree
Background: Janette is a single mom with a 7-year-old son.
- Janette's son had one ER visit after falling off his bike.
- Janette's son needs annual checkups and vaccinations.
- Janette sometimes skips her own doctor appointments due to financial challenges.
- Janette can't take much time off work for appointments.
Janette also needs an option that includes Telehealth to prevent her from missing work when her son has minor issues.