In the event you pay an expense that you would like evaluated for eligibility toward your PRA, members can submit the expense to Impact through the Member Center.
Submitting a bill with Impact is easy:
With the new bill submission tool, you can now submit, track, and stay updated—all in one convenient place: your Member Center.
Here’s what you can do:
Submit new medical bills directly through the tool
Track the status of all submissions at a glance
Receive and review alerts if additional information is needed
Access past submissions through the legacy view (available for a limited time)
Getting started is easy—just log in and click “My Medical Bills" on the left panel.
For more information, here is an article that goes step-by-step on how to use the new Bill Submission Tool.
The Out-of-Country Medical Expense Form is only available to download and found HERE.
Each form has specific instructions on the additional items members must include. If all of the required items are not included with the form, Impact cannot begin the eligibility process until all of the required items are submitted. Once review has begun, members can log in to the Member Center and track the progression of their Eligible Medical Bill.