What is telemedicine?

What is MDLIVE and telemedicine?

Telemedicine is the use of telecommunication and information technology to provide clinical health care from a distance. It has been used to overcome distance barriers and to improve access to medical services that would often not be consistently available in distant rural communities.


Telemedicine involves the use of electronic communications and software to provide clinical services to patients without an in-person visit. Telemedicine technology is frequently used for follow-up visits, management of chronic conditions, medication management, specialist consultation and a host of other clinical services that can be provided remotely by secure video and audio connections.

There is no Provider Fee for an Impact member to use the telemedicine service, which is easily accessible in the Member Center.

To access set and set an appointment, log in to the Member Center and click on "MDLive/My TeleHealth.

Where do I find Telehealth