Member Services

As a member, if you are wondering "How do I...?" you are probably in the right place.

• Member Form Links
• How do I find and print a member ID card?
• Where can I find a summary of Guidelines changes?
• How do I give To Extra Impact?
• What is an EOS?
• What is the contact number for Impact?
• TAX INFORMATION
• What forms of payment do you accept?
• Can I change my EFT information?
• Will my Share Amount change?
• What is the administrative fee on my Share Notice?
• Can I appeal a bill that has been determined ineligible for Sharing?
• How do I pay my Monthly Share?
• How do I add someone to my Impact membership?
• How do I cancel my Impact membership?
• Does Impact offer refunds?
• Can I change my Primary Responsibility Amount (PRA)?
• How do I get reimbursed for payment of a bill?
• How do I submit a claim?
• Is there a late fee?
• What if my pharmacy card isn't working?
• How do I change my desired membership start date?
• Can I change my Primary Responsibility Amount?
• Is there an annual renewal fee?
• What happens when the family income decreases?
• What is the 2025 Social Media Contest Official Rules & Terms?
• How does divorce affect your Impact membership?
• How do I fill out the application for membership?
• What if I can't pay the PRA in full?
• What is the Member Center?