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Going to the Doctor
How do I get the care and medications that I need? Find out about prescriptions and telemedicine, too.
- What do I do when I need medical care?
- How much are doctor visits?
- How do I find a doctor, urgent care, or hospital that accepts Impact?
- Is Tenet a Preferred Provider?
- Is there a form for providers who won't accept Impact?
- Provider Outreach vs. Pre-Eligibility
- How does the Wellness Concierge service work for my annual wellness visit?
Going to the Doctor
- What if my doctor will not accept Impact?
- Can I use any doctor or specialist I want?
- Can I use my own doctor?
- Is there something I can take to my provider to explain Impact?
- When do I need a pre-eligibility review?
- What if I need to go to the doctor, urgent care or emergency room?
- What if I am out-of-state and need to go to the doctor, urgent care or emergency room?
- What do I tell my doctor or provider at my first visit?
- What if my provider doesn’t accept or isn’t familiar with Impact?
Prescriptions
Virtual Care
- What types of conditions can Virtual Care/telehealth be used for?
- How does the Virtual Care doctor know my medical history?
- Is there a Provider Fee for Virtual Care?
- What is Virtual Care?
- How do I schedule a Virtual Care or Telehealth appointment?
- How do I use Virtual Care?
- Can a doctor prescribe medications through Virtual Care?
- Where can I use Virtual Care and Telemedicine?